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1. F W Taylor believed that workers were motivated by management meeting their social and psychological needs. False, Taylor founded the Scientific school of thought, which focussed on process, not human traits

2. Taylor was the founder of the movement known as Scientific Management and his theory is still used today to determine the best way to do a job. True

3. Elton Mayo’s initial investigation was to determine the effect of working conditions on productivity. True

4. Mayo concluded that the sole benefit of the forming of workgroups would be to improve the social life of workers. False, as Mayo’s main focus was to improve productivity

5. McGregor’s Theory Y assumes that workers have little inclination to work and need to be controlled and led by management. False, Theory X assumes workers are inherently lazy

6. The Systems Theory of management suggests that an organisation cannot be viewed in isolation, but that changes in the internal and external environment will impact on the functioning of the organisation itself. True

7. Technical, social and economic factors are all considered by Systems Theorists. True

8. The Tavistock Institute of Human Relations found that new technology improved efficiency and output. False, the findngs concluded that technology broke up teams, which had a negative effect on productivity

9. The Contingency Theory recognises the importance of tasks, people and the environment in managing organisations effectively. True

10. Management practice is about choosing a theory and adhering to it throughout your managerial life. False, every theory has a relevance, but management practice is about adapting styles to suit difference situations.

Fill in the blanks:

11. Herzberg, like Maslow, belonged to the non-human relations school of management.

12. Herzberg divided work into two factors which he called motivators and hygiene factors.

13. Those factors which are to do with job content and which bring job satisfaction are the motivators.

14. Those factors which are to do with job context and are responsible for job dissatisfaction are the hygiene factors.

15. Where a job cannot be enlarged, another method of providing change from routine (and sometimes also the opportunity to learn new skills) is job enrichment.

2. Taylor was the founder of the movement known as Scientific Management and his theory is still used today to determine the best way to do a job. TRUE

3. Elton Mayo’s initial investigation was to determine the effect of working conditions on productivity. TRUE

4. Mayo concluded that the sole benefit of the forming of workgroups would be to improve the social life of workers. FALSE

5. McGregor’s Theory Y assumes that workers have little inclination to work and need to be controlled and led by management. FALSE

6. The Systems Theory of management suggests that an organisation cannot be viewed in isolation, but that changes in the internal and external environment will impact on the functioning of the organisation itself. TRUE

7. Technical, social and economic factors are all considered by Systems Theorists. TRUE

8. The Tavistock Institute of Human Relations found that new technology improved efficiency and output. FALSE

9. The Contingency Theory recognises the importance of tasks, people and the environment in managing organisations effectively. TRUE

10. Management practice is about choosing a theory and adhering to it throughout your managerial life.FALSE

11. Herzberg, like Maslow, belonged to the classical school of management.

12. Herzberg divided work into two factors which he called hygeine and motivation factors.

13. Those factors which are to do with job content and which bring job satisfaction are the motivator.

14. Those factors which are to do with job context and are responsible for job dissatisfaction are the hygeine factors.

15. Where a job cannot be enlarged, another method of providing change from routine (and sometimes also the opportunity to learn new skills) is job_____.

2. Taylor was the founder of the movement known as Scientific Management and his theory is still used today to determine the best way to do a job.
= TRUE

3. Elton Mayo’s initial investigation was to determine the effect of working conditions on productivity.
= TRUE

4. Mayo concluded that the sole benefit of the forming of workgroups would be to improve the social life of workers.
= FALSE

5. McGregor’s Theory Y assumes that workers have little inclination to work and need to be controlled and led by management.
= FALSE

6. The Systems Theory of management suggests that an organisation cannot be viewed in isolation, but that changes in the internal and external environment will impact on the functioning of the organisation itself.
= TRUE

7. Technical, social and economic factors are all considered by Systems Theorists.
= TRUE

8. The Tavistock Institute of Human Relations found that new technology improved efficiency and output.
= FALSE

9. The Contingency Theory recognises the importance of tasks, people and the environment in managing organisations effectively.
= TRUE

10. Management practice is about choosing a theory and adhering to it throughout your managerial life.
= FALSE

Fill in the blanks:

11. Herzberg, like Maslow, belonged to the Classical school of management.

12. Herzberg divided work into two factors which he called Hygiene and Motivation factors.

13. Those factors which are to do with job content and which bring job satisfaction are the motivators.

14. Those factors which are to do with job context and are responsible for job dissatisfaction are the hygiene factors.

15. Where a job cannot be enlarged, another method of providing change from routine (and sometimes also the opportunity to learn new skills) is job .

2. Taylor was the founder of the movement known as Scientific Management and his theory is still used today to determine the best way to do a job. – TRUE

3. Elton Mayo’s initial investigation was to determine the effect of working conditions on productivity. – TRUE

4. Mayo concluded that the sole benefit of the forming of workgroups would be to improve the social life of workers. – FALSE

5. McGregor’s Theory Y assumes that workers have little inclination to work and need to be controlled and led by management. – FALSE

6. The Systems Theory of management suggests that an organisation cannot be viewed in isolation, but that changes in the internal and external environment will impact on the functioning of the organisation itself. – TRUE

7. Technical, social and economic factors are all considered by Systems Theorists. – TRUE

8. The Tavistock Institute of Human Relations found that new technology improved efficiency and output. – FALSE

9. The Contingency Theory recognises the importance of tasks, people and the environment in managing organisations effectively. – TRUE

10. Management practice is about choosing a theory and adhering to it throughout your managerial life. – FALSE

Fill in the blanks:

11. Herzberg, like Maslow, belonged to the classical school of management.

12. Herzberg divided work into two factors which he called hygeine and motivation factors.

13. Those factors which are to do with job content and which bring job satisfaction are the motivator.

14. Those factors which are to do with job context and are responsible for job dissatisfaction are the hygeine factors.

15. Where a job cannot be enlarged, another method of providing change from routine (and sometimes also the opportunity to learn new skills) is job

2. Taylor was the founder of the movement known as Scientific Management and his theory is still used today to determine the best way to do a job.
= TRUE

3. Elton Mayo’s initial investigation was to determine the effect of working conditions on productivity.
= TRUE

4. Mayo concluded that the sole benefit of the forming of workgroups would be to improve the social life of workers.
= FALSE

5. McGregor’s Theory Y assumes that workers have little inclination to work and need to be controlled and led by management.
= FALSE

6. The Systems Theory of management suggests that an organisation cannot be viewed in isolation, but that changes in the internal and external environment will impact on the functioning of the organisation itself.
= TRUE

7. Technical, social and economic factors are all considered by Systems Theorists.
= TRUE

8. The Tavistock Institute of Human Relations found that new technology improved efficiency and output.
= FALSE

9. The Contingency Theory recognises the importance of tasks, people and the environment in managing organisations effectively.
= TRUE

10. Management practice is about choosing a theory and adhering to it throughout your managerial life.
= FALSE

Fill in the blanks:

11. Herzberg, like Maslow, belonged to the classical school of management.

12. Herzberg divided work into two factors which he called hygiene and motivation factors.

13. Those factors which are to do with job content and which bring job satisfaction are the motivators.

14. Those factors which are to do with job context and are responsible for job dissatisfaction are the hygiene factors.

15. Where a job cannot be enlarged, another method of providing change from routine (and sometimes also the opportunity to learn new skills) is job______________________.